Innovation and trial and error, Alex Malfitani, Head of Loyalty, Azul Linhas Aéreas Brasileiras speaks with Seth Miller about the program’s development process The Wandering Aramean Seth Miller caught up with the financial-minded head of TodoAzul Alex Malfitani to comment on innovation within the program. Alex was a member of the team that founded Azul in 2008 and before […]

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Introducing LRG Rewards Dash LRG Rewards president Ron Benegbi joined us last year on LoadFactor TV revealing the company’s “Local Redemption Globally” platform that Ron referred to as “magical”, where LRG has managed to process redemptions on any e-commerce website without any type of integration. Having conquered 100% compatibility for any eCommerce website in the […]

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Southwest Rapid Rewards, notwithstanding recent currency valuation changes, remains popular with its members which is evident by the Program winning “Best Redemption Ability”, “Best Airline Customer Service” and “Best Loyalty Credit Card” at the 27th annual Freddie Awards held on April 30th 2015 in Atlanta. Wandering Aramean Seth Miller caught up with Rapid Rewards Director Jonathan […]

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Seth Miller caught up with Kelly Passey, EVP Business & Product Development at Access Development to discuss the company’s airline ancillary revenue offerings in destination deals. Access Development offers merchant content for loyalty and rewards programs across America. The company’s network of more than 250,000 discounts and 400 national brand partners is believed to be the […]

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What if hackers were to infiltrate a client’s database? Monte Gardiner from Best Western interviews Len Covello, C.T.O. of LRG Rewards on the security of the LRG solution. Len Covello, Chief Technology Officer at LRG Rewards, explains to LoadFactor TV how the LRG Rewards platform insulates clients and their customers from the risk of fraud […]

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GuestLogix (TSE symbol GXI), is a market leader in the supply of onboard retail solutions to airlines, airports, rail and bus operators. The majority of the company’s payment solutions reside in hand-held devices carried by the merchant or running on consumer-grade devices such as tablets and smart phones. In 2012 the company added NFC payments acceptance […]

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Future Travel Experience Global 2014 incorporated the ‘Cabin Integration Symposium: A deep dive exploration into the future of IFEC and aircraft interiors’ The Cabin Integration Symposium was divided into two panel sessions in which experts from across the value chain will debate the future of aircraft interiors, in-flight entertainment, connectivity and complete cabin solutions. Mary Kirby, […]

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Virgin Atlantic head of loyalty and ancillary revenue development, Alan Lias, discusses the airline’s strategy for co-delivering future loyalty and ancillary revenue opportunities. Seth Miller interviews Alan Lias, worldwide head of loyalty & ancillary revenue development at Virgin Atlantic. In terms of loyalty and ancillary revenue development at Virgin Atlantic, Lias admits that his airline […]

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Mobacar increases people’s mobility by creating easier and more exciting ways to rent cars anywhere in the world. Mobacar is a venture backed travel technology company based in Kerry, Ireland and is run by an experienced team of car rental product experts. Swiftfleet is Mobacar’s B2B product, which the company claims is the world’s first […]

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LRG Rewards is truly a unique redemption platform. They have developed technology that converts points and provides the consumer with the ability to shop most anywhere online through an e-commerce environment. What is remarkable is that very little IT setup on the part of the loyalty program or the eCommerce merchant is required to create […]

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Mozio is a search and booking engine that focuses on the often ignored part of a travelers journey, ground transportation. The idea for Mozio came from co-founder David Litwak’s own vast travel experiences. After traveling abroad to 55 countries, Litwak found that major travel search engines largely ignored ground transportation, and none were aggregating fares for […]

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Foli is a free iOS app that allows travel brands to deliver popular digital magazines for free using geo-fencing technology (Foli Spot). In other words, users have access to content while present in defined WiFi coverage areas. Hotels including the Four Seasons Silicon Valley use the platform to deliver an enhanced guest experience by providing complimentary […]

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Roger Williams caught up with VP of marketing for Rymax Paul Gordon after an intense panel discussion moderated by Roger at Loyalty 2014. Rymax is a full-service loyalty marketing provider that creates and manages programs with targeted rewards and incentives based on your demographic needs. With more than 300 brands and over 10,000 of today’s […]

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Founder & CEO of RewardsPay Anu Shukla joins Roger Williams on LoadFactor. RewardsPay is a consumer payment service that enables consumers to use credit card rewards points, cash rewards, hotel points or frequent flier airline miles to safely and securely pay for goods and services at merchant websites. Category: Product #: Regular price:$ (Sale ends !) […]

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The concept of online malls where customers can shop with their loyalty points has been around for some time. However, recently, a new breed of providers have tacked the most persistent challenges with third party redemptions. Ron Benegbi, president of LRG Rewards goes as far to call their own proprietary process “magical”, where in fact, […]

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Many of us in the airline loyalty business have only recently heard of SSI (Survey Sampling International), but in fact they have been around since 1977 and hold the distinction of being the first commercial market research sampling company. Co-founder, the late Tom Danbury invented of the concept of using a database to offer a telephone […]

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I decided to check out one of FLL’s spotting locations on top of the Hibiscus parking garage. An ideal perch to capturing timelapses of airport activity and downtown Ft. Lauderdale in the distance. Flights that day were departing on runway 9L with unlimited visibility. This sequence is actually a single timelapse shot on the Canon […]

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I have always admired Points as a truly innovative company in the loyalty business. When they invited me to film their new corporate video I naturally jumped at the opportunity. Points is a loyalty eCommerce company based in Toronto, Canada. For more information check out their website: points.com/company. Category: Product #: Regular price:$ (Sale ends !) […]

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On my way back to Pittsburgh from a shoot in Miami I decided to put the new GoPro through its paces and shoot a time lapse from the Sky Lounge. Then I realized that the departing runway at LGA was 31 which affords one of the best views on departure. So naturally I steadied my […]

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First test of the GoPro after a 75lb robot killed my Hero 2, definitely liking the improved resolution! Category: Product #: Regular price:$ (Sale ends !) Available from: Condition: Good ! Order now! Located at ,,.Phone: My name is , but people call me . Here is my homepage: . My Website , , and […]

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Suzanne Tyson, Founder at Higher Ed Points Inc. faces the Lions at Airline Information’s 2013 Mega Event in Vancouver. Category: Product #: Regular price:$ (Sale ends !) Available from: Condition: Good ! Order now! Located at ,,.Phone: My name is , but people call me . Here is my homepage: . My Website , , […]

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Glenn Zimmerer, VP – Strategic Partnerships at SSI faces the Lions at Airline Information’s 2013 Mega Event in Vancouver. Category: Product #: Regular price:$ (Sale ends !) Available from: Condition: Good ! Order now! Located at ,,.Phone: My name is , but people call me . Here is my homepage: . My Website , , […]

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Ana Laborde, Marketing Director at Guiomatic faces the Lions at Airline Information’s 2013 Mega Event in Vancouver. Category: Product #: Regular price:$ (Sale ends !) Available from: Condition: Good ! Order now! Located at ,,.Phone: My name is , but people call me . Here is my homepage: . My Website , , and work […]

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Morley Ivers, President & COO at fanXchange faces the Lions at Airline Information’s 2013 Mega Event in Vancouver. Category: Product #: Regular price:$ (Sale ends !) Available from: Condition: Good ! Order now! Located at ,,.Phone: My name is , but people call me . Here is my homepage: . My Website , , and […]

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