Southwest Rapid Rewards, notwithstanding recent currency valuation changes, remains popular with its members which is evident by the Program winning “Best Redemption Ability”, “Best Airline Customer Service” and “Best Loyalty Credit Card” at the 27th annual Freddie Awards held on April 30th 2015 in Atlanta. Wandering Aramean Seth Miller caught up with Rapid Rewards Director Jonathan […]

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Seth Miller caught up with Kelly Passey, EVP Business & Product Development at Access Development to discuss the company’s airline ancillary revenue offerings in destination deals. Access Development offers merchant content for loyalty and rewards programs across America. The company’s network of more than 250,000 discounts and 400 national brand partners is believed to be the […]

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Virgin Atlantic head of loyalty and ancillary revenue development, Alan Lias, discusses the airline’s strategy for co-delivering future loyalty and ancillary revenue opportunities. Seth Miller interviews Alan Lias, worldwide head of loyalty & ancillary revenue development at Virgin Atlantic. In terms of loyalty and ancillary revenue development at Virgin Atlantic, Lias admits that his airline […]

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The future for fleet connectivity for United Airlines is positive. Runway Girl Network correspondent Seth Miller interviews United Airlines’ Tarek Abdel-Halim at FTE 2014 in Las Vegas and LoadFactor cameras where there. Abdel-Halim comments on the airline’s future in-flight connectivity plans. The carrier plans to integrate WiFi networks with all airline systems effectively using aircraft as […]

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    The boarding pass of the future has been considered before and now JetBlue investigates More than a decade ago the concept of a permanent boarding pass for an airline was actually implemented. It was quickly scuttled due to regulatory issues following 9/11 but the idea has not completely died. Speaking at the Future […]

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