Seth Miller caught up with Kelly Passey, EVP Business & Product Development at Access Development to discuss the company’s airline ancillary revenue offerings in destination deals. Access Development offers merchant content for loyalty and rewards programs across America. The company’s network of more than 250,000 discounts and 400 national brand partners is believed to be the […]

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Virgin Atlantic head of loyalty and ancillary revenue development, Alan Lias, discusses the airline’s strategy for co-delivering future loyalty and ancillary revenue opportunities. Seth Miller interviews Alan Lias, worldwide head of loyalty & ancillary revenue development at Virgin Atlantic. In terms of loyalty and ancillary revenue development at Virgin Atlantic, Lias admits that his airline […]

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Many of us in the airline loyalty business have only recently heard of SSI (Survey Sampling International), but in fact they have been around since 1977 and hold the distinction of being the first commercial market research sampling company. Co-founder, the late Tom Danbury invented of the concept of using a database to offer a telephone […]

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I had the pleasure of chatting with my friend and respected colleague Jay Sorensen earlier this year at the annual 2013 Freddie Awards. Jay has become a notable contributor on the airline practice of ancillary revenue and loyalty programs. I mention at the end of the interview that he is not only the “Godfather of […]

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Imagine if booking a flight or buying pre-flight add-ons through your smartphone was as easy as asking Siri (or a similar program) to update your To-Do list. And what if, after booking, your phone informed you of additional offerings that were just as straightforward to accept? Airline apps might not be there yet. But perhaps […]

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While airlines might not be keen on the practice of BYOB (bring your own booze), a growing number of them are embracing the trend of BYOD, or bring your own device. The devices in question are predominantly tablets, being brought on board by some 37% of passengers and used by 44% of frequent fliers (who […]

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I caught up with Bram Hechtkopf, VP of Business Development and Marketing at Kobie Marketing at the 2012 Freddie Awards in Newark. Topics discussed include loyalty marketing, airline merchandising and ancillary revenue and omnichannel development. Category: Product #: Regular price:$ (Sale ends !) Available from: Condition: Good ! Order now! Located at ,,.Phone: My name […]

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$3 Bag fees and $149 Trans Atlantic Fares…Those were the days Inspired by British low-cost aviation pioneer Sir Freddie Laker, a team of disgruntled Texas International executives led by Don Burr started “PEOPLExpress” out of an old terminal at Newark airport in 1981. The airline began its operations by serving Newark to Buffalo for an […]

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