Etihad Airways has always needed “something more than organic growth to gain global scale”, according to it’s Chief Executive James Hogan. Admission into any of the three global alliances Oneworld, SkyTeam and Star Alliance has not been an easy task for Gulf carriers. So it comes at no surprise that airlines in this part of […]

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JetBlue Airways Corporation (NASDAQ: JBLU) today reported a 2014 net profit of $401 million, a notable increase from $168 million in net income in 2013. The New York-based hybrid carrier plans to introduce “three branded fare bundles” in the second quarter of 2015 according to Robin Hayes president of the airline. Hayes estimates that these […]

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It is ironic that Willie Walsh, head of the organization currently in talks to buy Aer Lingus, only two years ago said that Aer Lingus would be better off being owned by Ryanair than Abu Dhabi-based Etihad. “Ryanair wants Ireland and, whatever you say about Michael O’Leary, he’s proud to be an Irishman, lives here […]

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With an award-winning loyalty program and over 30 million outlets to spend their miles worldwide, both Etihad Guest and its members have good reason to celebrate. Last month Etihad announced that it formed a separate company, Etihad Guest LLC, to manage the (Etihad Guest) loyalty program. Etihad Airways, Air Seychelles and Air Serbia currently use […]

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In aviation, few things have been more discussed than low-cost carriers (LCCs), and talk nowadays is mainly about LCCs hybridising from their present strategic and market positions. No alternative Christos Shephard, Head of Business Development and Start-Up Airlines at Mango Aviation, told me: “In mature markets, where operational costs are much higher and air ticket […]

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I’m a huge fan of ancillary revenues.  This isn’t just because of the huge money-making opportunities, with ancillaries growing from $2.4 billion in 2008 to $42.6 billion in 2013.  It isn’t just because it is – for many airlines – a life-saving mechanism and a crucial way of helping to increase, or to just achieve, […]

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For obvious reasons, many airports use the “London” tag, including Heathrow, Gatwick, Luton, Stansted, City, Southend, Oxford, and Ashford. Oxford and Ashford are 62 and 74 miles from London respectively.  By comparison, Frankfurt Hahn, the most distant secondary airport for both Ryanair and Wizz Air, is 76 miles from Frankfurt itself. What’s in a name? […]

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Few airlines arouse more anger, annoyance, and disbelief than Spirit. The self-styled ultra-low-cost-carrier (ULCC) is undoubtedly very controversial, but that’s a key part of its appeal – for me, anyway. A money-making machine More to the point, it’s a money-making machine.  Despite its relatively small size, between 2011 and 2013 it earned a collective $661m […]

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Having started in 1979 as Jersey European, then later as British European, flybe (The ‘be’ in its name derives from British European) is now Europe’s largest regional airline. The carrier ranks fourth in the UK with 4% of the country’s weekly seats behind BA, easyJet, and Ryanair. It also has other subsidiaries, including flybe Nordic. A classic […]

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The complete transcript of communications between the pilots of Malaysia Airlines flight MH370 and Kuala Lumpur air traffic control have been released today by Malaysia’s defense and transportation department. The delay in releasing the transcript caused suspicion among some international observers, apparently ignoring the fact that the transcripts were part of an active Malaysian police investigation. […]

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Perhaps we could see the trend of charging for carry-on luggage continue once William A. Franke and his team at Indigo invest $36 million in cash into Frontier Airlines. Indigo recently began divesting its stake in Spirit Airlines with Franke and Indigo principal John Wilson resigning from the Spirit board of directors last month. Indigo […]

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New York based low cost carrier jetBlue has announced it will offer premium service with lie-flat seats on trans con routes with A321s starting in June 2014. jetBlue released a statement saying: “There will be a dedicated sub-fleet of 11 brand new Airbus A321s initially used for the two core transcontinental routes [JFK-LAX and JFK-San Francisco], […]

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For a communications medium entering early middle age, email at 42 (closer to 50 by other estimates) would seem to be suffering some unwelcome aches and pains. Let’s be honest. Do you still have an AOL email account? Or better still, when was the last time you checked it? Do you even remember your login […]

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Earlier this month, Purdue University and Wichita State released their annual Airline Quality Rating report, and it was a mixed bag. Traveler complaints were up 22% from last year, but metrics like lost baggage rates and on-time percentage both moved in the direction travelers want them to: lost baggage was down and on-time percentages up. […]

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The airline terms “legacy carrier” and “low cost carrier” could soon become legacies themselves – anachronisms from a time before 2013 when there really were distinctions between the two business models. The ancillary revenue benefits associated with additional and unbundled services (baggage-checking fees being the most popular for airlines and unpopular for travelers) have proven […]

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While airlines might not be keen on the practice of BYOB (bring your own booze), a growing number of them are embracing the trend of BYOD, or bring your own device. The devices in question are predominantly tablets, being brought on board by some 37% of passengers and used by 44% of frequent fliers (who […]

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I get so caught up in the number crunching surrounding mergers that I end up grappling with a ton of metrics which invariably lack the measurement of the customer’s connection to the brand and delivery of service. As far as numbers go, the $11 billion merger between American Airlines and US Airways (AMR & LCC) […]

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UPDATE: Fly Jamaica finally pulled back the curtain and revealed a respectable website with a booking engine powered by US-based PSS provider Radixx. All this just in time for their second, this time, successful attempt at an inaugural flight on 14 February 2013. The airline also announced that it was in the process of securing […]

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Delta international fleet to be equipped with GoGo Wi-Fi Delta claims to operate the world’s largest Wi-Fi-equipped fleet of of 800 aircraft (including DL Connection) aircraft with more than 3,000 flights daily, reaching more than 400,000 customers.  However, until recently, Delta’s WiFi offering only worked on domestic flights since the service was provided by GoGo (formerly AirCell), […]

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Delta Airlines’ announcement last month that they plan to purchase the Phillips 66 refinery in Trainer, Pennsylvania for $180 million caught several aviation and energy insiders off guard. The airline is getting a $30 million grant to assist with the purchase from the state of Pennsylvania and plans to spend $100 million through its Monroe […]

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$3 Bag fees and $149 Trans Atlantic Fares…Those were the days Inspired by British low-cost aviation pioneer Sir Freddie Laker, a team of disgruntled Texas International executives led by Don Burr started “PEOPLExpress” out of an old terminal at Newark airport in 1981. The airline began its operations by serving Newark to Buffalo for an […]

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